Hvad er kvarterløft?
Danish urban regeneration experiment
Danish Urban Regeneration





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"What has 2 ½ years of Urban Regeneration taught us ? "

Asger Munk, MSc (political science), is Director of the National Secretariat for Urban Regeneration.

Summary
What is urban regeneration ?
Organisation of the urban regeneration experiment
Urban regeneration - where ?
Experience from processes: municipal organisation and resident involvement
Experience with municipal organisation
Experience with resident involvement
Urban regeneration as urban policy laboratory
Just do it - and what then ?
Literature

Summary
The municipal leaders must lend their active support to urban regeneration if it is to be a success. In most of the urban regeneration projects, the residents have played a major role in the formulation of a plan for their area; however, things happening on time and sincere cooperation are necessary in order to maintain the resident participation. These are important examples of the experience to date from the seven urban areas that are participating in an extensive urban regeneration experiment. The purpose is partly to improve the individual urban areas as a whole and partly to provide models for urban policy in the future. The article explains the concept of urban regeneration, and then looks at its history and how it is organised. An attempt is also made to evaluate – 2 ½ years down the line – the extent to which the municipalities’ integrated approach has been a success and whether the resident participation has succeeded. Lastly, some examples are given of what urban regeneration can offer as a laboratory for urban policy thinking.

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What is urban regeneration ?
The term "Kvarterløft" (urban regeneration) can be traced back to at least January 1993, when it appeared in a consultancy report concerning action in the North-west area in Copenhagen. In the report, the term is used synonymously with preventive urban renewal and is said to relate particularly to the so-called grey urban renewal areas. (Cooperative Architects (1993) p.2). The urban regeneration in the North-west area was initiated in a cooperation between the City of Copenhagen, the Ministry of Housing and the Ministry of Social Affairs, which concluded a cooperation agreement on urban regeneration in 1994.

The Government’s Urban Committee subsequently defined the main characteristics of urban regeneration projects in a report as follows: "1. The projects concern the area, and not individual residents or properties 2. The projects are based on coordinated and integrated action 3. The projects are based on maximum participation by local forces. In addition, the analysis and the cooperation between public sector and private sector players are embodied in a contract. (Ministry of Housing (1996) p. 1). However, the concept of urban regeneration evolves as the process progresses. In addition to determining the content of urban regeneration it is important to underline that this is not a "scheme", but merely an experiment.

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Organisation of the urban regeneration experiment
At a meeting in February 1997 the Government’s Urban Committee decided that cooperation agreements were to be concluded with a total of six out of the eighteen areas which had applied to be considered for the urban regeneration experiment. Prior to this, the municipalities had outlined their ideas for action in the areas concerned, and had defined success criteria for the action. After this top-down start, a bottom-up process was initiated, where the question that now required answering was what the residents and other local forces wanted. The outcome of this phase, the preliminary project, was urban regeneration plans for the areas concerned. (The background is explained in greater detail in Munk (1998)).

The funding of urban regeneration, which can be designated as negotiated funding, is an element of the so-called cooperation agreements. Most of the funds come from urban renewal: viz. a total appropriation of the order of DKK 700 million for all seven projects (i.e. the urban regeneration project in the North-west and the six projects initiated by the Governments Urban Committee) However, a number of other ministries are also contributing, including the Ministry of Social Affairs, the Ministry of the Interior, and the Ministry of Labour, and Den Grønne Fond ("The Green Fund"), Grøn Beskæftigelse ("Green Employment"), traditional Urban Committee funds, and funds from private foundations, including from Lokale & Anlægsfonden ("The Premises & Construction Fund") which has contributed to the planning of sports and culture and is also expected to contribute to specific projects. The municipalities also contribute substantial funds. Lastly, one of the aims is partnerships between public sector and private sector players in, for example, the area of employment.

Researchers have described the management of urban regeneration, which, as far as the relationship between State and municipality is concerned, is embodied in cooperation agreements, as part of a new form of planning – communicative planning, which deviates considerably from the more traditional planning process, as the focus is on the dialogue between the parties, the process. The same applies at local level (cf. Knud Erik Hansen and Karina Sehested (1999)). The cooperation agreements are revised annually. The State relies on framework control, e.g. requirements that success criteria must be defined or requirements that the promised action must be followed up within a specific timeframe, but generally does not involve itself in which projects should be implemented.

The negotiations concerning the cooperation agreements are taken care of, on the government side, by the National Secretariat for Urban Regeneration, which is also charged with ensuring that the experience gained is disseminated so that other municipalities can also benefit from the experiment.

Part of the inspiration for urban regeneration comes from the experience from the initiatives implemented in various non-profit housing estates over the years and the experience from urban renewal, where the trend is towards action over a broader front. The Urban Committee has also drawn inspiration from international experience, particularly from projects in the UK, the Netherlands and Germany (See Flemming Groth-Hansen 1998)

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Urban regeneration – where ?
The areas that have been selected all have serious problems affecting several sectors. However, if this were not the case, there would be no need for public action. In addition, the Urban Committee has stressed that the resources required to tackle the problems must be available.

However, the areas also differ greatly. Two of the areas, Avedøre Stationsby in Hvidovre Municipality with just under 6,000 residents and East Aalborg with 15,000 residents, are relatively new areas – built between 1960 and 1980 – and dominated by non-profit housing. Two other areas are old, dating from between 1920 and 1950, more mixed, but with a very large proportion of non-profit housing. They are: Kgs. Enghave with 15,000 residents and approx. 50 per cent non-profit housing and the North-west area with just under 40 per cent non-profit housing. Both areas are situated in the Municipality of Copenhagen. The remaining three areas are old urban areas with very little non-profit housing. They are: the Holmbladsgade area in Amager close to the city centre, which, with 16,000 residents, is the largest of the areas and also has the largest proportion of dilapidated buildings; the smallest of all the areas, Tøjhushaven in Randers with only 1,100 residents; and, lastly, South-west Kolding with a population of approx. 6,000. (The areas are described in greater detail in Munk 1998). Completed projects are still few and far between, but experience has been gained from processes.

Experience from processes: municipal organisation and resident involvement
The Government’s Urban Committee has engaged the Danish Building Research Institute (SBI) to be responsible for the research evaluation of the urban regeneration action. Although the results of this evaluation are not yet available, various preliminary findings can be pinpointed already – after 2 ½ years - partly with respect to the municipalities' ability to work in an integrated way and partly with respect to resident involvement.

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Experience with municipal organisation
The municipalities in which the urban regeneration areas are situated have appointed project managers and established secretariats to ensure resident participation and coordination.

However, the local action needs to have the support of the municipal administration in order for ideas and plans to be realised. The main responsibility for the urban regeneration action is placed with different administrations in the various municipalities: in Avedøre Stationsby the principal organisation is placed under Hvidovre Municipality’s Social Administration, in Aalborg and Kolding the responsibility is placed with the Technical Administration, in the City of Copenhagen with the Finance Administration, while Randers Municipality shifted the responsibility from the Technical Administration to the Mayor’s Office at an early stage of the process.

As already mentioned, integrated action is an important element of the urban regeneration process. As the starting point is a municipal administration which is divided into sectors, the desired integrated action requires the various municipal administrations to work across existing sector boundaries on the widely varying initiatives described earlier in this memo. Each municipality has therefore established a number of bodies that are to ensure cross-sector coordination.

However, the creation and existence of cross-sector bodies is not per se sufficient to ensure integrated action in practice. In some cases, the top echelon of the municipal administration has not actively supported the urban regeneration project, causing major problems. The single most important criterion for successful cooperation across municipal sectors thus seems to be the active support of the municipal leaders for the action. This is the only way to get the support of often over-worked municipal employees for the joint project. A good example of this is Avedøre Stationsby, where Hvidovre’s Mayor, Britta Christensen, is actively spearheading the urban regeneration effort. Likewise, the City of Copenhagen’s Chief Mayor, Jens Kramer Mikkelsen, has clearly demonstrated his considerable commitment to the urban regeneration action in Copenhagen. In addition, initiatives have been taken in various places in the last 2 ½ years, including in Kolding and Randers, to ensure that the urban regeneration action is more firmly rooted at the top of the municipal system.

The success of an integrated approach also depends on whether the administration with the prime responsibility manages to create common ownership of the project with the other relevant municipal administrations. In that connection it is important that the administration responsible for the coordination emphasise the interests of the other administrations rather than the fact that it needs their assistance. Not surprisingly, the various administrations are normally more interested in what they can get out of a cooperation than in the concept of "helping" another administration. The sectors’ own interests are thus an important factor when it comes to selling the urban generation projects to the other administrations. For example, one of the reasons for the problems in Aalborg Municipality in connection with the urban regeneration action in East Aalborg was that the other administrations did not have any feeling of ownership of the project.

There may be several reasons for this. For example, the administration with the principal responsibility may not be capable of securing the involvement of the other administrations in a professional manner. But there may also be other reasons. One factor that has affected several of the urban regeneration projects is the fact that the Social Administrations were already working in the areas as part of the Urban Committee action. In other words, big sister, the urban regeneration, which is charged with coordinating the action, was born after its little sister (the Urban Committee initiatives). And that has caused problems in several places.

Not surprisingly, it generally has to be admitted that there are a number of barriers to the binding cross-municipal cooperation on which an integrated approach normally depends. The easiest approach is naturally an effort which is concentrated within a single administration, because it will then largely have the same culture, and because funds and other resources are prioritised through the hierarchical system, which is also designed to solve conflicts, etc. There are thus various "costs" inherent in working across sectors. That suggests that such an approach can only be justified if single-sector action is likely to fail unless concerted, integrated action is taken in a number of areas, or that a cross-sectoral effort will at any rate produce substantial synergies.  

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Experience with resident involvement
In the following, an account is given of the forms of resident participation, the successes that have been achieved so far, the various phases in the participation, the problems that have arisen, and the steps that have been taken to try to resolve them. Lastly, factors affecting the process will be looked at.

From an analytical point of view, the forms of resident participation and, in that connection, the motive for resident participation can be divided into two. Firstly, the residents are given a say in the development of their area, or, put in market terms, there is a possibility of avoiding services for which there is no demand. That can be expressed as added quality in the decisions because "the experts in the life of the area" are involved. However, this could also be put in democratic terms: the residents are participating in the political system and training themselves to become good democrats. Influence can be achieved at, for example, residents’ meetings, in working or theme groups, or through participation in coordination groups. However, influence can also be said to give the residents a greater feeling of responsibility. This brings us to the second motive for resident participation in that it increases the residents’ self-confidence, belief in their own efforts, a feeling of belonging, etc. This, in turn, brings us to a more socially oriented motive. This is naturally very important in areas with many people who see themselves as marginalised. In addition to the fora that are aimed at giving the residents influence, the more socially oriented dimension includes forms such as participation in street parties and events involving some form of activity: for example, a cleaning day in Kgs. Enghave, manning a stall, or baking a cake for a street party.

An initial, and very important, success with the resident participation is that a large number of residents have invested a lot of time and effort in the preparation of an urban regeneration plan. This has been done in an interaction between residents, experts and local politicians. This phase is particularly important as the urban regeneration plans are the key documents in the urban regeneration effort. The residents have participated in the preparation of urban regeneration plans at public meetings, seminars and in theme or working groups. There has been no proper mapping of the extent of resident participation.

The first steps have often been taken at very well-attended public meetings. At these meetings, or later, theme groups have been set up concerning, for example, traffic problems, the area’s open spaces, or a community centre. A number of events have also been very well-attended. In connection with the work it has been necessary to prioritise between the various projects. In some of the urban regeneration projects the residents have participated in the prioritisation of the projects, for example at weekend seminars. In six of the seven urban regeneration projects the residents’ views have played a key role in the design of the urban regeneration plans. The exception is East Aalborg, where the process has not worked as intended (cf. below).

Open residents’ meetings play an important part in most urban regeneration projects. Indeed, the many residents’ meetings have been very well-attended. For example, the first meeting in South-west Kolding was attended by 170-180 residents. In Tøjhushaven in Randers, the smallest of the areas, with a population of 1100, meetings attended by more than 100 residents have been held in the course of the process. At some of the residents’ meetings there have been as many as 300 residents. The number of attendees will vary considerably, and can reflect several factors. A high participation rate may also be a sign that there is a conflict and the residents may be participating because they want to avoid, say, specific municipal proposals.

Theme or working groups have also been established in which the residents have submitted specific project proposals in interaction with project coordinators, the municipal administration (politicians). In Kgs. Enghave, a total of 17 working groups was originally established. Working groups concerning resolution of traffic problems are probably the most usual working groups. Moreover, traffic problems seem to "mobilise" more people in the area, across traditional social-group boundaries. With the exception of East Aalborg, the residents in all the areas have been involved through working groups. There are no numbers available for the resident participation in these groups, but between 100 and 500 residents have probably participated in the various urban regeneration projects.

Street parties in connection with the signing of cooperation agreements and inaugurations of community centres, etc., have also been attended by large numbers of residents. A party celebrating the opening of the Stejlbjerg facility in South-west Kolding was apparently attended by between 500 and 1,000 residents from the area.

The residents also participate in the implementation of the urban regeneration plans. For example, an exciting cooperation has been established in the Holmbladsgade area, where a residents’ group is working actively with architects about the design of spaces and streets. The same applies to the work on business development, where local businesses play an active part.

Resident participation has gone through various phases. As described above, participation was considerable during the preliminary projects that resulted in the urban regeneration plans. After the preparation of these plans, the negotiations entered a "bureaucratic phase", partly internally in the municipalities and partly in relation to negotiations with government bodies, including the National Secretariat for Urban Regeneration. Since then, resident participation has not generally been at the same level as it was during the preliminary projects. This trend is probably both natural and unavoidable, but continued substantial resident involvement is vital in order to ensure that the residents’ wishes are realised as far as possible and that the residents remain committed to the development of their area. However, resident participation in the Holmbladsgade area is higher now, in the implementation phase, than it has been at any other stage of the process.

Resident participation has also – not surprisingly – been associated with problems; however, these are also an important part of the learning process. As will be seen from this account, the greatest problems have been experienced in East Aalborg, where one of the reasons for a reorganisation of the project was the lack of resident involvement. The various administrations will now be responsible for the future resident involvement in cooperation with the local urban regeneration secretariat. In Tøjhushaven in Randers there have been conflicts despite extensive resident involvement in the urban regeneration project. Efforts to solve the problems include the establishment of a formalised organisation for the resident involvement (the "Kvartel"), with elections and distribution of authority. In Avedøre Stationsby a conflict has arisen particularly on whether a Government grant was to be used for a "Unique Building" or for a network of footpaths combined with activity areas. However, the municipality is prepared to base the final proposal on the residents’ wishes, as far as possible. In Kolding, the residents are dissatisfied with the slow progress of the urban regeneration project. The municipality has accepted the criticism and indicated that it intends to play a more active role in the urban regeneration project.

However, the question is which background factors determine whether the resident participation is a success. The area’s previous experience with the municipality – whether there are any skeletons in the cupboard – seems to play a part. Part of the conflict in East Aalborg is probably due to the residents having had bad experiences with earlier projects in the area.

Another criterion for successful resident involvement is whether or not the residents’ expectations are met. In that connection transparency is important. If the residents’ proposals are merely seen as part of/an input to the process, and not as a determining factor, it is important for this message to be passed on clearly to the residents. In Randers, the so-called "Kvartel" has been set up with a view to establishing clear organisational lines, so that conflicts can be solved. In other areas it has also been unclear who was responsible for which decisions.

All else being equal, a condition for successful resident involvement is that the urban regeneration project is rooted locally, i.e. that it has an organisational presence in the local area. In a number of urban regeneration projects the residents’ access to influence is facilitated by community centres, with two eminent examples being the community centre in the North-west area and the community centre in Jemtelandsgade in Amager. In most of the other urban regeneration projects small secretariats have been placed in the local area.

Resident involvement and management of projects of a scale such as the urban regeneration projects is a complicated process, and experience from similar projects can facilitate the process considerably. In that connection the Copenhagen urban regeneration projects seem to benefit from the experience from, among others, housing projects with a social dimension and the urban renewal process in both Nørrebro and – probably especially - Vesterbro, as several of the urban regeneration coordinators were previously engaged on the urban renewal in Vesterbro.

It is also important that the residents feel that they are getting something out of participating, such as better conditions for their children; for example, good playground facilities or less risk of the children being hurt in the traffic; or getting to know new people. For exposed groups, participation may also make them feel important, that they have a function in the community. This aspect of resident participation seems to be well appreciated in most urban regeneration projects.

One of the most difficult aspects of resident involvement is to live up to the residents’ expectations with respect to the timeframe. In some phases, a lot of time is required for discussions, while in other phases things must not take too long. This is a particular problem in connection with the many construction projects to be implemented. Irrespective of how sympathetic the municipality may be towards the urban regeneration project, construction projects often have a very long time horizon. The residents’ time horizon is normally relatively short, and visible results make the residents feel they are gaining something from participating. In the urban regeneration project the problem was anticipated by the establishment of a pool for small, certain, visible successes for which grants are made after a very short processing period, but this naturally does not solve all problems. It is important that municipalities make serious use of the possibilities of minimising the time it takes to process applications, for example by simultaneous processing of several cases in several administrations.

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Urban regeneration as urban policy laboratory
The urban regeneration plans that have been prepared in cooperation between, for example, residents and experts feature a very large number of specific projects – approximately 300 – just over 20 in Tøjhushaven in Randers, and as much as 70-90 in the Holmbladsgade area and the Kgs. Enghave areas. Obviously, only a few of these projects will be considered in the following.

The community centre can be an important element of an urban policy strategy for strengthening local identity and pride. It can have the function of gathering local societies and associations, etc., which have so far had poor amenities locally, i.e. function before space. But it could also be one of several elements of building up local societies and associations of which only the seeds exist so far, i.e. space as catalyser for function, as, for example, in the North-west area of the City of Copenhagen. In the Holmbladsgade area the community centre Jemtelandsgade has not yet been completed. Common to both houses is a wish to gather cultural activities in one place, an obligation-free meeting place for residents and central municipal functions associated with the area, such as library, green guide, urban renewal and "healthy city" activities. Similar combination of activities in one location is taking placing in some projects in Avedøre.

Another promising instrument for strengthening local pride and at the same time beautifying the area is resident participation in area clean-ups and cleaning. Two such events have been staged successfully in Kgs. Enghave. This could at the same time act as an incentive for the residents to take an interest in the area’s general appearance: signs, shop facades, fences, etc.

Interesting innovations can also be observed in the organisational democratic area. The urban regeneration projects are based on special action precisely in the selected areas and on active resident participation (see above). Kgs. Enghave is in the special situation that an experiment with a "Bydelsråd" (neighbourhood council) is also going on in the area. This is manifested in an elected political representation corresponding to the urban regeneration projects’ area orientation, and direct resident involvement in various working groups. Randers does not have a neighbourhood council, but a "Kvartel", which is the area’s decision-making body. This is a good example of how a conflict can lead to interesting innovations. A large proportion of the relatively informal urban regeneration organisation requires extensive consensus among the players. If there is no longer consensus, conflicts and differences may have to be resolved within a more formalised structure, and the "Kvartel" may be a model for other municipalities.

In some of the areas a Youth Council has been appointed or is planned to ensure greater involvement by young people in the urban regeneration. That applies in the Holmbladsgade area and East Aalborg.

Several of the urban regeneration projects feature plans to create a new structure and unity in the area by establishment of new networks of footpaths and shopping precincts. The new footpaths and streets are primarily intended to tie the areas more closely together by creating natural and easier connection between various important places and functions in the area. In South-west Kolding for example between allotments, community centre, park and open spaces. In Randers the network of footpaths will also feature cultural experiences in connection with the park Tøjhushaven. In Avedøre Stationsby the proposal for a network of footpaths is intended to link various activity areas and public spaces in Stationsbyen and to link the town and the surrounding urban community more closely together.

Urban spaces play a vital part in several urban regeneration projects. In Randers, plans are underway for improvement of squares and streets by means of new surfacing in warmer colours and the establishment of a counterpart to the Spanish Steps in Rome. In the Holmbladsgade area much attention is also being paid to the work with open spaces, but also on gable paintings and the use of light as function and decoration.

Traffic is an area in which planning at area level fails, simply because of the high risk that the traffic problems will be off-loaded on to other areas. At the same time, this is one of the themes that has attracted the greatest interest among the residents. Traffic problems therefore naturally also play a key role in the urban regeneration plans. In South-west Kolding, the traffic group was thus the top scorer when the residents were given the opportunity, at a residents’ conference, to join theme groups. Traffic plans are also underway in all the Copenhagen urban regeneration projects.

On the social front, some of the areas score very high on almost every index of social problems, although here, too, there are interesting innovations. That also applies to the integration area, where the large EU-supported project "Underværket" (The Miracle) in Randers is now underway. This project combines cultural, employment and educational activities. In Kgs. Enghave and in East Aalborg the urban regeneration plans include projects aimed at integrating mentally ill people in the residential areas. Following the closure of most psychiatric beds, people with mental problems have been an increasing problem in many non-profit housing areas. There are two aspects here: firstly, professional support and advice must be provided to give the residents greater knowledge and understanding of the predicament of mentally ill people; secondly, the services available to mentally ill people must be expanded. In Kgs. Enghave, for example, wishes have been expressed for the "Væresteder" (drop-in centres) to stay open during weekends. In East Aalborg it is envisaged to build up the action around housing communes for mentally ill people, while Kgs. Enghave operates with voluntary "Opgangsfællesskaber" (stairway communes)

Unemployment problems, too, are being tackled in innovative ways. One of the starting points is the fact that there is a general risk, despite growing employment, that some weak groups will be left behind. These groups are often concentrated geographically. Here, too, the perspective is to think in terms of integrated action. Jobshops will have to be established in order to unify various otherwise separate schemes. It is important to create better cohesion between employment initiatives and social initiatives. However, it is also important to integrate local businesses in the initiatives, possibly through public-private partnerships. A Jobshop will be opening in Avedøre in October. Similar initiatives are in the pipeline in the urban regeneration in Copenhagen, in the Holmbladsgade area, on the basis of an already close cooperation with local businesses, while, in Randers, the possibilities of combining housing and businesses in Tøjhushaven are being considered.

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Just do it – and what then ?
As will be known, urban regeneration is an experiment. The question that now needs to be addressed is how to root the experiment locally, so that everything does not collapse once the urban regeneration project comes to an end after five years. We have started addressing that question now. Another question is whether integrated urban renewal can take over the task of new urban regeneration ? Should more urban regeneration projects be started up, perhaps on a slightly smaller scale financially ? At present, the answer is blowing in the wind, as Bob Dylan put it long ago.

Literature:
Ministry of Housing (1996) (Urban Committee) Demand specification concerning "urban regeneration model projects", Cooperative Architects (1993): "Kvartersløft, Muligheder for sammenhænge" (Urban regeneration, Possibilities for creating cohesion), January 1993

Groth-Hansen, Flemming (1998):

Hansen, Knud Erik & Karina Sehested (1999): "Udviklingen i planlægningens karakter – fra mål og midler til organisering og demokrati" (The development in the nature of planning – from ends and means to organisation and democracy), in Urban policy, urban regeneration and welfare, an anthology. SBI - report 312.

Munk, Asger (1998): "Kvarterløft – perspektiver og praksis" (Urban regeneration - perspectives and practice), Town Plan No.1, 1999

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